Part-Time Team Lead Opportunity at Rack Room Shoes – San Marcos, TX
Are you a natural leader with a passion for customer service and retail operations? Rack Room Shoes in San Marcos, Texas is hiring a Part-Time Team Lead to assist in managing store operations, support staff development, and ensure an exceptional shopping experience for every customer.
Why Work at Rack Room Shoes?
Rack Room Shoes is a leading family footwear retailer, offering a wide range of shoes for men, women, and children across comfort, casual, dress, and athletic categories. Known for quality and style, Rack Room Shoes also provides exclusive private brands designed to deliver great value and style to customers. Working here means being part of a team that values leadership, customer satisfaction, and operational excellence.
Job Overview: Team Lead
As a Team Lead, you will support the Store Manager and Assistant Manager in overseeing daily operations. In their absence, you will assume full responsibility for the store, ensuring compliance with company policies, providing leadership to the team, and driving sales and service excellence.
Position Details:
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Job Type: Part-time
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Location: Tanger Outlets – 4015 Interstate H-35 South, San Marcos, Texas
Key Responsibilities
Customer Service & Leadership:
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Ensure an excellent shopping experience for all customers
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Provide training, guidance, and motivation to store staff
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Manage customer issues with urgency and professionalism
Operational Responsibilities:
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Handle all POS terminal transactions, including sales, discounts, refunds, and loyalty programs
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Perform opening and closing procedures and maintain store safety
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Oversee inventory control, shipping, receiving, price management, and damaged merchandise
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Conduct physical inventory and maintain sales floor merchandising standards
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Manage payroll scheduling, compliance, and time/attendance tracking
Training & Development:
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Mentor and train direct reports on company standards
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Reinforce customer service excellence consistently
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Utilize available training tools to enhance team performance
Loss Prevention:
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Ensure protection and control of company assets according to policy
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Promote a safe environment for both employees and customers
Who You Are
The ideal candidate is someone who:
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Demonstrates strong managerial, organizational, and communication skills
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Can lead by example and motivate a retail team
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Possesses effective verbal and written communication abilities
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Successfully passes a background check
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Has a passion for delivering exceptional customer service while managing store operations efficiently
Why This Role Matters
This part-time Team Lead role is perfect for someone who wants to develop their leadership skills while maintaining hands-on involvement in retail operations. You will play a crucial role in ensuring that every customer enjoys a seamless shopping experience, while also supporting the growth and development of your team.
Apply Today
If you are looking for a part-time retail management opportunity where your leadership skills are valued, Rack Room Shoes in San Marcos, TX is the place to be. Join a team committed to customer satisfaction, operational excellence, and professional growth.
For Apply Online:Click Here
