Join Uniguest: Guide Clients to a Smooth Digital Onboarding Experience

Uniguest is the global leader in providing secure, fully managed customer-facing technology solutions across hospitality, senior living, specialty retail, education, and corporate sectors. From kiosks and digital signage to interactive TV and tablets, our turnkey solutions ensure a safe, seamless, and consistent experience for our clients’ customers worldwide.

We’re looking for a Client Onboarding Coordinator to help new customers transition smoothly from sales to active projects. If you’re detail-oriented, client-focused, and thrive in a collaborative, remote environment, this is an exciting opportunity to make an immediate impact.

About the Role

As a Client Onboarding Coordinator, you will serve as the first point of contact for new clients, ensuring their transition into our systems is seamless and accurate. You’ll coordinate directly with clients and internal teams to validate project details, maintain accurate records, and facilitate a smooth handoff to project management.

Key Responsibilities:

Onboard new clients into the company CMS, ensuring accuracy and completeness of records.
Validate bills of materials (BOM) and agreed-upon services directly with clients.
Confirm initial project details, requirements, and expectations.
Maintain clear, organized documentation throughout the onboarding process.
Coordinate handoffs between clients, sales, and project managers (including 70% face-to-face calls with clients).
Act as a reliable, client-facing contact during the onboarding phase.
Perform other related duties as assigned.

Who You Are

The ideal candidate has:

2+ years of experience in client onboarding, project coordination, customer success, or account support.
Strong customer service skills and the ability to build rapport quickly.
Highly organized, with excellent attention to detail.
Proficiency in Salesforce Cloud and other CRM systems.
Excellent documentation and communication skills, able to interact with both clients and internal teams.
Ability to manage multiple clients simultaneously in a fast-paced environment.

Benefits & Perks

Uniguest values its employees and offers a comprehensive benefits package, including:

Medical, dental, and vision insurance
Pet insurance
401(k) plan with employer match
Paid time off, including vacation, sick leave, volunteer time, and parental leave
Employee Assistance Program (EAP)
Employee referral bonuses and recognition programs
Career development and advancement opportunities
Performance bonuses

Why Work at Uniguest?

Impact: Help clients experience a smooth onboarding process and set the tone for long-term success.
Flexibility: Work remotely while maintaining strong connections with clients and internal teams.
Growth: Join a company that invests in employee development and career advancement.
Inclusive Culture: Be part of a team that values diversity, equity, and inclusion in every aspect of the workplace.

If you’re a client-focused professional with Salesforce experience, organized and proactive, this role is perfect for you. Help Uniguest deliver exceptional digital onboarding experiences to clients worldwide.

Apply today and become part of a company that’s leading the future of secure, customer-facing technology solutions.

For Apply Online:Click Here