Work-From-Home Customer Service Representative Job in Canada – Is It the Right Fit for You?
If you’re searching for a reliable, full-time work-from-home opportunity in Canada, the Customer Service Representative position at Foundever might be exactly what you’re looking for. This role is perfect for anyone who enjoys helping people, communicates clearly, and wants to grow within a supportive, recognized company.
In this blog, we’ll explore the job details, how your profile matches the requirements, and why this opportunity stands out.
Why This Job Is a Great Opportunity
Foundever is known worldwide for creating exceptional customer experiences. As part of their remote Canadian team, you will represent a major automotive brand—helping vehicle owners with concerns related to warranty coverage, dealership issues, repairs, and vehicle features.
Your ability to stay calm, offer solutions, and genuinely help customers makes a real difference in someone’s day.
How This Job Matches Your Profile
✔ Skills Alignment
Your experience in:
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Windows
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Microsoft Office
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Customer service
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Communication skills
perfectly matches the job requirements. The role requires navigating multiple systems, handling customer queries, and using tools like MS Office 365 and MS Teams—all areas where you already have confidence.
✔ Education Requirement
You meet the requirement of having a High School Diploma or GED, which is essential for the role.
✔ Language Advantage
If you know English and French, you’re exactly the kind of candidate Foundever loves to hire. Bilingual candidates also earn an extra $2.50 per hour.
Job Type & Work Schedule
This is a full-time, work-from-home role with flexible hours, including:
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Evenings
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Weekends (as needed)
If you’re comfortable adjusting your schedule, this job suits you perfectly.
Amazing Benefits You’ll Receive
Foundever offers one of the strongest benefits packages in the industry:
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$15 – $18.90 per hour depending on your province
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$2.50/hr bilingual premium
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Full medical, dental, and vision insurance
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Life insurance
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Paid vacation
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RRSP matching
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Employee Assistance Program
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Wellness program
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Complimentary Roadside Assistance membership
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Paid virtual training
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All equipment provided if you don’t have your own
This is a true work-from-home job with everything fully supported.
What You Need to Qualify
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Must live in Canada
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Must be 18+ years old
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At least 6 months of customer service experience
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Strong communication skills in English and French
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Ability to work evening and weekend shifts
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Comfortable using MS Office, Windows, Google Maps, and other tools
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Reliable, empathetic, and adaptable
Home Setup Requirements
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Hardwired internet (10 Mbps download / 5 Mbps upload)
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Quiet, distraction-free workspace
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Webcam required during training and work
About Assistance Services Group (ASG)
ASG, a Foundever Group company, supports industries including automotive, healthcare, insurance, and legal. They are known for providing timely, reliable help in moments that matter—whether it’s roadside support or urgent customer assistance.
Their commitment to diversity, equal opportunity, and an inclusive workplace makes them a trusted employer across Canada.
Final Thoughts: Is This Position Right for You?
If you want a stable, well-paid work-from-home job where your communication and customer service skills matter, this role is an excellent match. You meet the core requirements, and the benefits make it a job worth pursuing.
👉 Ready to Apply?
Don’t wait—positions fill fast.
Click the link below to apply now and start your journey with Foundever:
