Part time Corewell Health Hospitality Associate Jobs in Dearborn USA 2025

 

Part-Time Hospitality Associate Jobs at Corewell Health – Dearborn, MI

If you enjoy helping people, customer service, and working in a hospital environment, the Part-Time Hospitality Associate position at Corewell Health – Dearborn Hospital is an excellent opportunity. This role focuses on enhancing the patient and guest experience while offering flexible scheduling and strong benefits.

Below is a full breakdown of the job responsibilities, schedule, qualifications, benefits, and workplace culture.

Job Overview: Hospitality Associate (Part-Time)

• Employer: Corewell Health

• Job Title: Hospitality Associate

• Employment Type: Part-Time

• Weekly Hours: 20 hours

• Shift Time: 6:00 a.m. – 8:00 p.m. (Variable)

• Work Schedule:

  • Monday to Friday

  • Every other weekend

  • Rotating weekends

• Location:
  Dearborn Hospital
  18101 Oakwood Blvd, Dearborn, MI

This role is ideal for candidates with strong communication skills who want to make a positive impact on patients, families, and hospital visitors.

Job Summary

Hospitality Associates serve as the frontline ambassadors of Corewell Health, providing support, guidance, and comfort to patients, families, and guests throughout the hospital. The position focuses on customer service, guest relations, way-finding, service recovery, and event coordination.

You will work closely with hospital leadership, clinical staff, volunteers, environmental services, security, and valet teams to ensure a welcoming and supportive environment.

Key Responsibilities

Guest & Patient Support

• Greet patients and visitors warmly, creating an excellent first impression

• Assist with hospital way-finding and visitor information

• Provide resources to help resolve guest concerns and questions

• Conduct bedside rounding to identify service opportunities

Service Recovery & Conflict Resolution

• Address guest complaints with professionalism and empathy

• Perform service recovery for dissatisfied guests

• Collaborate with Service Excellence teams to achieve positive outcomes

Hospital Environment & Equipment

• Maintain cleanliness of lobbies, entrances, and doorways

• Locate, clean, and manage wheelchairs and scooters across the hospital

• Tag equipment for repair and ensure proper availability at entrances

Emergency & Surgical Area Support

• Surgical Areas:

  • Act as a liaison between clinical staff and patient companions

  • Enter family phone numbers for surgical updates

• Emergency Department:

  • Greet guests at entrances

  • Assist patients in and out of vehicles

  • Round hourly to resolve service needs

  • Provide comfort items when needed

Transportation & Event Support

• Assist with cab services, bus vouchers, and other transportation needs

• Organize and support special events such as:

  • Weddings

  • Baby showers

  • Birthdays

  • Patient celebrations

Volunteer & Lost & Found Support

• Provide guidance and training to volunteer staff

• Manage Lost & Found operations:

  • Identify and return lost items

  • Mail items when required

  • Donate or dispose of unclaimed items per policy

  • Maintain organized inventory

Required Qualifications

To qualify for this position, candidates must meet the following:

• High school diploma or GED

• Some college education required

• Minimum 2 years of relevant experience

• Strong customer service and communication skills

• Ability to remain professional, calm, and diplomatic in stressful situations

Preferred Qualifications

• College degree

• Previous experience in hospitality, healthcare, guest services, or customer relations

Schedule & Work Environment

• Shift Type: Variable

• Hours: Between 6:00 a.m. and 8:00 p.m.

• Days: Monday to Friday

• Weekend Requirement: Every other weekend

This position is ideal for individuals seeking flexible part-time hospital jobs in Michigan.

Benefits at Corewell Health

Even as a part-time employee, you can access valuable benefits, including:

• Health insurance options

• Pet insurance

• On-demand pay via Payactiv

• Discounts on restaurants, phone plans, spas, and more

• Optional identity theft protection

• Home and auto insurance options

• Traditional and Roth retirement plans with employer match

Note: Benefits eligibility depends on employment type and status.

Why Choose Corewell Health?

Corewell Health is a nationally recognized healthcare system focused on compassion, innovation, and inclusion. Employees benefit from:

• A welcoming, diverse, and inclusive workplace

• Ongoing professional development

• Strong commitment to equity and community care

• Drug-free and safe work environment

• Equal employment opportunity for all qualified applicants

Corewell Health also provides reasonable accommodations for disabilities, pregnancy, and sincerely held religious beliefs.

How to Apply

• Current Corewell Health employees: Apply through the Workday “Find Jobs” portal

• External candidates: Apply through the Corewell Health Careers website

📞 Application assistance: 616-486-7447

For Apply Online:Click Here